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Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of MYPETSBRAND.COM (“Website”) and the services provided by MYPETSBRAND.COM (“Company”). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you should not access or use the Website.

  1. Use of the Website:

    • You may use the Website for personal, non-commercial purposes only.
    • You agree not to use the Website for any unlawful or prohibited activities.
  2. User Account:

    • You may need to create a user account to access certain features of the Website.
    • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  3. Product Listings:

    • The Company makes every effort to ensure the accuracy of product listings on the Website. However, the availability, pricing, or descriptions of products are not guaranteed.
    • The Company reserves the right to modify, update, or discontinue any product at any time without prior notice.
  4. Orders and Payments:

    • By placing an order through the Website, you agree to pay the specified price for the products, including any applicable taxes and shipping fees.
    • Payment must be made using one of the accepted methods available on the Website.
    • The Company reserves the right to cancel any order or refuse service at its discretion.
  5. Shipping and Delivery:

    • The Company will make every effort to ensure timely delivery of orders. However, delivery times are not guaranteed and are not responsible for delays caused by third-party shipping carriers or factors beyond our control.
    • Free shipping is available for orders over PKR 4,999. Orders below this amount will incur a standard shipping fee of PKR 200.
  6. Returns and Refunds:

    • Please refer to our Refund Policy for information on returns and refunds.
  7. Intellectual Property:

    • All content, trademarks, logos, and other intellectual property rights on the Website are owned by the Company or its licensors.
    • You may not use, copy, or reproduce any content from the Website without the express written permission of the Company.
  8. Privacy Policy:

    • Your use of the Website is subject to the Company’s Privacy Policy, which governs the collection, use, and disclosure of your personal information.
  9. Limitation of Liability:

    • The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website.
    • The Website is provided on an “as is” and “as available” basis without any warranties, express or implied.
  10. Governing Law:

    • These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.
  11. Changes to Terms:

    • The Company reserves the right to modify, update, or change these Terms at any time without prior notice. Your continued use of the Website after any such changes constitutes acceptance of the modified terms.

If you have any questions or concerns about these Terms, please contact us at Thank you for choosing MYPETSBRAND.COM!